VR Sync Support

• What type of content is supported?

  VR Sync Supports:

  • 360-degree videos and photos
  • 180-degree videos and photos
  • Spatial audio
  • SRT Subtitles

  Video specifications:

  Codec: H265 or H264

  Resolution: 3840x3840

  FPS: 60

  Bitrate: 50 Mb/s

  Audio: Stereo aac audio or .tbe (see Facebook Spatial Workstation at 44.1kHz)

  Photo specifications:

  Codec JPG, PNG

  Resolution: 3840x3840

  
  

  Note that performance may vary depending on the device brand, hardware and software. We recommend testing your content thoroughly on each device to make sure it's supported on your platform of choice.

• Can i view 180 degrees content with VR Sync?

  Yes, VR Sync support 180-degree videos and photos.

• Do you support stereoscopic 360 video?

  Yes, we support stereoscopic TB (over-under) and LR (side by side), as well as monoscopic files. These files should be Equirectangular or Equi-Angular.

• My portrait video is rotated or pixelated

  VR Sync does not support portrait orientation videos with rotation metadata. Please re-encode your video without the rotation metadata and the correct resolution. So for instance a 90-degree rotated 1920x1080 video with metadata would become a 1080x1920 video without the metadata.

• What are the recommended specifications for 360 photo?

  Photo specifications:

  Codec JPG, PNG

  Resolution: 3840x3840

  Note that performance may vary depending on the device brand, hardware and software. We recommend testing your content thoroughly on each device to make sure it's supported on your platform of choice.

• What are the recommended specifications for the background image?

  VR Sync supports a 360 panoramic image with a maximum resolution of 3840 x 3840 in .PNG format.

• What specifications should be used for the custom branding?

  With VR Sync's branding options you have the possibility to show a custom waiting environment to the customer. You can achieve this by picking a custom 360 background image or color, and an optional logo. These branding items will be visible when no content is being played.

  Background specifications

  360 image

  Format: JPG, PNG

  Resolution: 3840x3840

  Logo specifications

  Square image with transparency

  Format: PNG

  Resolution 1024x1024

• What are the recommended specifications for 360 video?

  Video specifications:

  Codec: H265 or H264

  Resolution: 3840x3840

  FPS: 60

  Bitrate: 50 mb/s

  Audio: Stereo aac audio or .tbe (two big ears)

  Note that performance may vary depending on the device brand, hardware and software. We recommend testing your content thoroughly on your device to make sure it's supported on your platform of choice.

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